A Proven Playbook
for Every Client
Our onboarding and ongoing management process is structured, transparent, and built to deliver results within the first 30 days.
From audit to growth in 4 structured phases
Most clients see measurable improvement within 30–60 days. Our structured phases ensure nothing is rushed, and nothing is missed.
Typical onboarding: 2 weeks from signed agreement to fully operational across all selected channels.
Discovery & Audit
We begin with a comprehensive audit of your current store(s), channel performance, listing quality, inventory health, and operational gaps. You'll receive a written findings report with prioritized recommendations.
Onboarding & Setup
We configure access, set up our management tools, and align on brand guidelines, communication cadence, and KPIs. Your dedicated account manager leads this phase and is your single point of contact.
Launch & Optimization
We execute the roadmap: optimizing listings, syncing inventory, activating advertising, and launching customer support workflows. Weekly check-ins keep you informed and in control.
Ongoing Management & Growth
After launch, we shift to steady-state management and continuous improvement. Monthly strategy reviews, quarterly business reviews, and proactive recommendations keep your store growing.
You're always in the loop
We believe in radical transparency. You'll never wonder what we're working on or how your store is performing.
Weekly Pulse
Short email update on key metrics, completed work, and upcoming priorities.
Monthly Report
Full performance report with channel-by-channel breakdown and next month's roadmap.
Quarterly Review
Strategic QBR to review progress against goals, update KPIs, and plan the next quarter.
Dedicated Manager
One point of contact who knows your business and is reachable via email or scheduled call.
See how quickly we can get you operational
Book a 30-minute call and we'll walk you through exactly what onboarding looks like for your business.