Our Story

ROI Accountability
Anchored in Rochester

CBN Rochester LLC was built on a simple idea: ecommerce brands shouldn't have to choose between growing their business and running it.

Mission

We exist to free founders from operations

Every hour a business owner spends on inventory spreadsheets, customer tickets, or listing management is an hour not spent on product, vision, and growth. CBN Rochester takes that operational weight off your hands — completely.

Founded in Rochester, NY, our team brings deep ecommerce operations expertise across every major marketplace and platform. We're operators first — we've lived the complexity of multi-channel selling, and we've built systems to master it.

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Accountability

We report on what we committed to. No spin, no excuses.

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Transparency

Open access to data, clear reporting, no hidden work.

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Execution Speed

Move fast on what matters. Slow is expensive in ecommerce.

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Data Stewardship

Your store data, credentials, and customer info are protected.

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Growth Mindset

We're not satisfied maintaining — we're always optimizing for more.

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Partnership

We succeed when you succeed. Our incentives are aligned.

History

Built through experience, not just theory

2019

Founded in Rochester, NY

CBN Rochester LLC established to serve local brands needing ecommerce operations support.

2020

Amazon & Multi-Channel Expansion

Added full Amazon Seller Central management and launched multi-channel inventory sync capabilities.

2021

Walmart & Shopify Specialization

Developed dedicated practice areas for Walmart Marketplace and Shopify store management.

2023

Analytics & Growth Services

Launched data-driven analytics and PPC management services to complement operations.

2025

Scale Plan & Enterprise Clients

Introduced enterprise-grade Scale plan for high-volume brands and multi-market sellers.

Compliance & Security

Trust isn't a feature — it's a requirement

When you give us access to your store accounts, you're trusting us with your business. We take that seriously.

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Access Control

All account access is managed with least-privilege principles. Credentials are stored encrypted and never shared outside your dedicated team.

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NDA & Confidentiality

Every engagement is covered by a mutual NDA. Your business data, pricing strategy, and supplier relationships are strictly confidential.

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Platform Compliance

All our practices adhere to marketplace Terms of Service. We don't use automation that risks account suspensions or policy violations.

Ready to work with a team you can trust?

Let's start with a free audit and see what we can do for your store.

Get Free Audit →